Our company specializes in IT service support management (ITSM) we implement and manage quality IT services that meet the needs of many type of business structures. ITSM service management is performed by IT service specialist through an appropriate mix of people, process and information technology disciplines.
The following represents a characteristic statement guideline that our ITSM must adhere to :
Providers of IT services can no longer afford to focus on technology and their internal organization; they now have to consider the quality of the services they provide and focus on the relationship with customers.
Our discipline focuses upon providing a framework to structure IT-related activities and the interactions of IT technical personnel with business customers and users.
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